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The App for Patients with
‍Bleeding Disorders

The Hemmo® App supports you and your treatment team in everyday life and becomes your trusted companion for living with haemophilia and other related blood diseases.

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With Hemmo, you can securely chat with your doctor in real time, request prescriptions and book appointments. You’ll always have important documents like certificates, doctor’s letters and lab results with you. The integrated newsfeed keeps you up to date on new therapies, local events and everything related to your condition.

Discover more

With Hemmo, you can securely chat with your doctor in real time, request prescriptions and book appointments. You’ll always have important documents like certificates, doctor’s letters and lab results with you. The integrated newsfeed keeps you up to date on new therapies, local events and everything related to your condition.

Get to know Hemmo

Fast patient
communication

Instantly share updates and important information via the integrated newsfeed.

Secure
communication

Contact patients quickly and directly via the in-app messenger and ease the burden on your phone hotline.

Efficient patient management

Handle patient and prescription requests clearly and digitally.

Smart appointment scheduling

Automate appointment requests and cancellations to reduce administrative workload.

Digital document
handling

Send doctor’s letters, lab results, emergency ID cards and certificates. Securely and in full compliance with data protection regulations.

Fast patient
communication

Instantly share updates and important information via the integrated newsfeed.

Secure communication

Contact patients quickly and directly via the in-app messenger and ease the burden on your phone hotline.

Efficient patient management

Handle patient and prescription requests clearly and digitally.

Smart appointment scheduling

Automate appointment requests and cancellations to reduce administrative workload.

Digital document handling

Send doctor’s letters, lab results, emergency ID cards and certificates. Securely and in full compliance with data protection regulations.

Clear dashboard
overview

One dashboard, all tasks. Clear, simple, and efficient.

Certified platform

GDPR-compliant and accessible without installation.

Reduced workload
for staff

Co-developed with medical assistants to relieve everyday pressure.

Customized for your center

All features can be tailored to match your workflow and needs.

Clear dashboard overview

One dashboard, all tasks. Clear, simple, and efficient.

Certified platform

GDPR-compliant and accessible without installation.

Reduced workload for staff

Co-developed with medical assistants to relieve everyday pressure.

Customized for your center

All features can be tailored to match your workflow and needs.

Functions

Hemmo in detail

News Feed

Stay informed. Stay ahead.
Your news feed gives you instant access to the latest information. News from your center? Updates on new therapies? Events in your area?
You’ll find all this and more in your personalized news feed.

Messenger

Stay connected with your center, safely and securely.
The Hemmo messenger enables realtime communication, fully compliant with data protection regulations and also allows you to connect with other patients.

Prescription Request

With Hemmo, you can request prescriptions anytime. Just enter size and weight, tap send and you’re done.

Appointment Booking

Just like your prescriptions, you can now book your appointments quickly and easily via the app.

Document Wallet

Whether it’s a doctor’s letter, lab result, or medical certificate, your important medical documents are always with you. Securely stored in your digital wallet.

Surveys

Help improve your treatment in the long run and share your opinion when it counts. Your voice matters!

DATA PROTECTION

Your data,
securely protected

We take data security seriously. That’s why your app is password protected and all data is encrypted. The Hemmo App is fully compliant with data protection laws and certified according to GDPR standards. All data is hosted securely on servers located in Germany. You can find more information in our privacy policy.

Privacy Compliance
GDPR certified
TESTIMONIALS

What our users say

Your feedback matters! Our motto: by patients, for patients. Because digital doesn’t always mean better, unless it truly helps in everyday life. With your feedback, Hemmo becomes more than just an app. It becomes a real companion. We’re proud that many of your suggestions have already shaped the way Hemmo works today.

"
An all around great app

I’m really impressed by the wide range of features and the clear, intuitive design. The strong focus on data privacy is especially reassuring.

IOS User
"
A huge help

Thanks to the Hemmo App, my daughter feels much more secure in her daily life. Documents and important information are now just one tap away.

Mother of a patient
"
More time for what really matters

Lots of patients, little time. A digital communication tool is exactly what’s needed! It helps manage requests efficiently and frees up time for what matters most: real conversations between doctors and patients.

HämoVision Journal
FAQ

Frequently Asked Questions

How can I use the Hemmo® App?
The Hemmo App is available for free on the App Store and Google Play Store. To get started, simply download the app and create your free Hemmo account. To unlock all features, you’ll need a Center ID provided by your haemophilia treatment center. Don’t have a Center ID? No problem – you can still register as a guest and use many of the app’s core functions.
Why does my haemophilia center need to verify me first?
The Hemmo App offers many helpful features to support your daily routine. To access them, you first need to be identified as a patient. This verification is done through your haemophilia treatment center. It ensures that your doctor knows you created the account and that no one else is accessing your medical information.
How does the verification by my haemophilia center work?
Just like with a banking app, your haemophilia center needs to know who is behind each account. After registering in the Hemmo App and entering your Center ID, your haemophilia center gets notified. Once your identity has been verified, your account will be activated and you’ll have full access to all features.
Where can I find my Center ID?
The Center ID is usually the official BSNR of your haemophilia center. You can find it on most official documents from your center, such as prescriptions. If you can’t locate it, feel free to contact your center directly. If your center does not appear in the app after entering the ID, it may not be active on Hemmo yet.
Please note: Using the Hemmo App is free of charge for both centers and their patients.
My account has been verified by the center, but I still can't log in.
Once your center has verified your account, all features of the Hemmo App will be unlocked.
If you are still unable to log in, please make sure you've confirmed your email address. To do this, simply click the confirmation link we sent you after registration. Didn’t receive the email? It may take a few minutes to arrive and don’t forget to check your spam folder.

If you are still having trouble accessing the app, feel free to contact us via the contact form or at info@iatro.de.
My account has been verified and I can log in, but no chat shows up.
After successfully registering, you can log in with your username and password. To activate the chat, you need to select your doctor once. Just open the chat section and choose your doctor. A chat request will then be sent automatically. As soon as your doctor accepts the request, the chat will become available.
Why do I need a password and how can I reset it?
The Hemmo App allows you to communicate securely with your doctor and access personal features that are only meant for you. Just like with a banking app, it's important to protect your data with a password. To prevent misuse, make sure to keep your password safe and confidential.
Forgot your password? No problem. You can easily reset it using your email address. Just click the “Forgot Password” button on the login screen.
CONTACT

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with us

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You work at a haemophilia center?

Feel free to contact us or book a non-binding appointment for a personal demo of the Hemmo App.
Get started now with the free Hemmo App for your center and discover the benefits of digital patient management, to improve your workflows and support your team.

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